The role of quality culture in the construction of hardware enterprises Quality culture is the gradual formation of quality awareness, quality spirit, quality code of conduct, quality values and The sum of "software" such as quality image and "hardware" such as product or service quality provided by hardware tool companies. Quality culture, as a form of culture, mainly reflects the objective thing of "people", is the source of improving the overall quality of hardware companies, and the internal driving force for the development of hardware companies.
I. The meaning of quality culture: Quality culture is a management culture and an organizational culture. In quality improvement activities, it communicates employees' thoughts in a subtle way, thereby generating quality goals, quality concepts, and quality behavior norms. "A sense of identity". In the atmosphere formed by the quality culture, employees have self-motivated motivations for the approval of leaders and colleagues, and work hard to achieve the quality improvement goals of the company. 、质量文化的物质层：通过企业的经营环境、职工的精神面貌、产品、服务的质量形象所表现，是质量文化的表层。 It is manifested in three levels: 1. The material layer of quality culture : It is represented by the quality of the company's operating environment, the mental outlook of its employees, and the quality of its products and services. It is the surface layer of quality culture. 、质量文化的制度层：通过企业的质量组织、质量标准、质量法规、质量体系所表现，是质量文化的显层。 2. Institutional layer of quality culture: It is manifested by the quality organization, quality standards, quality regulations, and quality system of the enterprise. 、质量文化的精神层：通过企业职工的质量意识、质量观念、质量精神所表现，是质量文化的核心层。 3. Spiritual layer of quality culture: It is the core layer of quality culture, which is manifested by the employees' quality awareness, quality concept, and quality spirit.
Second, the characteristics of quality culture: 1 , intangibility, that is, corporate culture is a force of faith, moral power, psychological power. 。 These three forces are harmonized and promoted with each other, forming a corporate cultural advantage . 2. Soft constraint. 。 The reason why corporate culture plays a role in business management is that it influences, infects, and induces employees, and enables employees to work towards the goals, codes of conduct and values of the company . 3. Relative stability and continuity. 。 The corporate culture is generated with the birth of the enterprise, and has certain stability and continuity, which can have a long-term impact on the behavior of enterprise employees, and will not occur due to changes in the daily small operating environment or the retention of individual cadres and employees. Change . 4 , full of personality. Corporate culture is a unity of commonality and individuality. It has a commonality, that is, some commonness formed by the same national culture and the same international environment. However, due to different industries, different community environments, different historical characteristics, different operating characteristics, different product characteristics, and different time characteristics, they form the personality of corporate culture.
Third, the role of construction of quality culture: 1. Guiding role. That is to guide the individual goals of the company employees to the goals determined by the company. In order to achieve predetermined quality goals, companies need to develop a series of strategies to guide employees. 。 And if there is a good corporate culture environment, employees will accept common values in a subtle way, forming a force to work in a given direction . 2. Constraints. As an organization, companies often need to formulate many rules and regulations to ensure the quality of products and work, which is of course absolutely necessary, but even with tens of thousands of rules and regulations, it is difficult to regulate the behavior of each employee, and corporate culture It is to use an invisible binding force to form a code of conduct to restrict the behavior of employees, so as to make up for the lack of rules and regulations. 、凝聚作用。 3. Cohesion. Quality culture is a strong cohesive force. Corporate culture is a kind of adhesive. It unites people from all aspects and at all levels around the corporate culture, and produces a kind of cohesion and centripetal force for the enterprise. The personal thoughts, feelings and destiny of employees are closely linked to the safety of the enterprise. Make them feel that everything about personal work, study, and life is inseparable from the collective of the enterprise. They regard the enterprise as their most sacred thing, and share their fate and hardship with the enterprise. 、激励作用。 4. Incentive effect. The core of quality culture construction is to create common values. Excellent corporate culture is to create a cultural atmosphere where everyone is valued and respected. A good cultural atmosphere can often produce an incentive mechanism, so that the contributions made by each employee will be appreciated and rewarded by the leadership in a timely manner, thereby motivating employees to dedicate themselves to accomplishing self-worth and enterprise development, and forge ahead. 、辐射作用。 5. Radiation effect. Quality culture has shaped the quality image of the company. A good corporate image is a sign of corporate success, including two aspects: one is the internal image, which can stimulate the employees' sense of pride, responsibility, and advocacy for the company; the other is the external image, which can more deeply reflect the corporate culture Characteristics and connotation. In addition to having a great impact on the quality of the enterprise, the quality image of the enterprise will also have a certain impact on enterprises in the region and abroad. Therefore, quality culture has a huge radiation effect.